Please download and complete these forms before your first session. If you would like to fill out and submit these forms electronically, please ask your therapist for a personalized and secure link to drop your files into Google Drives. It is important that you understand the practice policies and procedures. It is your responsibility to be informed about what you are agreeing to participate in. We believe in accountability and transparency in services. If you need further assistance in understanding our polices and procedures, or have questions, please do not hesitate to ask your therapist for clarification.
Please download and complete these forms before your first session. If you would like to fill out and submit these forms electronically, please ask your therapist for a personalized and secure link to drop your files into Google Drives. *Files coming soon*
Our goal is to provide you appropriate and confidential treatment. The law protects the relationship between a client and a therapist, and information cannot be disclosed without written permission.
Ivy Pay is an independent billing system that was created specifically for therapists. It is HIPAA compliant and secure. It allows space for clients to have a registered payment method, without the clinician having to be responsible for safely storing and protecting client credit card information.
You can pay using a credit card, debit card, FSA or HSA
It’s easy! After your first session with your therapist, your therapist will put basic information about you into Ivy Pay and send a request via text to enroll in Ivy Pay. This request will come through as a text message to your provided mobile phone number. You will need to click on the link in the text. You will then be redirected to a website where you will be asked to put in your information, along with your form of payment. You should be able to click on this link at any time to access your account.
You will billed after your session with your therapist. You will receive a text message from Ivy Pay indicating that you have been charged. You can click the link to view the charge, to view past charges, and/or to change payment type. Clients who cancel less than 24 hours in advance, will be charged a session fee.
If the credit card was declined, your therapist will send a request through Ivy Pay asking you to put a new card on file. You can also click on the link sent to you by IvyPay to change payment method.
Yes. If you chose to do this, please let your clinician know ahead of time. This way your therapist can ensure that the information needed by the insurance company is included in your information.